Welcome to Homex
- Our Story
At HOMEX, we believe that furniture should be more than just functional objects in our homes. We see furniture as an extension of our personalities, a reflection of our taste and values, and a source of comfort and inspiration. That’s why we’re passionate about creating furniture that not only looks great, but also feels great to use and own.
Our journey started as a home furniture manufacturer and nationwide transporter that has been serving customers in Malaysia for many years. We’re proud of our heritage and the trust that our customers have placed in us. However, we also realized that the world is changing rapidly, and we need to adapt to stay relevant and useful.
That’s why we created HOMEX, a new brand that combines our expertise in furniture design and manufacturing with the convenience and efficiency of online shopping. We saw the surge in demand for online furniture shopping during the pandemic, and we wanted to offer a safer and more satisfying experience to our customers.
Written By HOMEX Team.
01. Our Values
At HOMEX, we don’t compromise on quality. We believe that furniture should be an investment that lasts for generations, not a disposable commodity that ends up in a landfill. That’s why we use only the best materials and techniques in our manufacturing process, and why we partner with skilled craftsmen who share our commitment to excellence.
We’re proud to say that all of our furniture is designed and made in Malaysia, by Malaysians. We believe that our country has a rich heritage of craftsmanship and creativity, and we want to showcase that to the world. By choosing HOMEX, you’re not only supporting a local business, but also contributing to the preservation of our cultural legacy.
02. Our Offerings
We understand that every customer is unique, and that’s why we offer a wide range of furniture styles and categories to suit different tastes and needs. Whether you’re looking for a classic sofa, a modern dining set, a cozy bedroom suite, or a functional office desk, we have something for you.
Moreover, we’re constantly innovating and improving our products and services, based on customer feedback and market trends. We listen to our customers’ suggestions and concerns, and we strive to exceed their expectations. That’s why we launched our new brand, HOMEX, with a focus on online shopping and delivery, and with features like Cash on Delivery and free transportation cost to make it easier and more affordable for you to enjoy our furniture.
03. Our Goal
At HOMEX, we measure our success not only by the number of sales we make, but also by the number of satisfied customers we have. We believe that customer satisfaction is the ultimate goal of any business, and we go to great lengths to ensure that our customers are happy with their purchases.
We value customer satisfaction and strive to provide the highest quality products. We understand that purchasing furniture is an important decision, and we want you to feel confident in your investment. It is important to note that we cannot accept returns if the item does not have a major defect. We carefully inspect each piece before delivery to ensure its quality and functionality. If the product is in good condition and meets your expectations, we kindly ask that you accept it. Rest assured, our commitment to delivering exceptional furniture remains unwavering.