Refund and Returns Policy

Return Policy:

We want you to be completely satisfied with your purchase from HOMEX Brand. If for any reason you are not satisfied, you may return the item within 30 days of delivery for a refund or exchange. The item must be returned in its original condition and packaging.

To initiate a return, please contact our customer service team.

If you are not satisfied with the item, you may request a return at the time of delivery (ON THE SPOT).

Please note that we do not offer free return shipping. You will be responsible for the return shipping cost.